Terms and Conditions – mertlanka.lk
Welcome to mertlanka.lk. These Terms and Conditions govern your use of our website and the purchase and sale of products from our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.
1. Use of the Website
a. You are responsible for maintaining the confidentiality of your account information, including your username and password.
b. You agree to provide accurate, complete, and current information during the registration and checkout process.
c. You may not use our website for any unlawful, fraudulent, or unauthorized purposes under the laws of Sri Lanka.
2. Product Information and Pricing
a. We strive to provide accurate product descriptions, images, and pricing information for all electronic items listed on mertlanka.lk. However, we do not guarantee the accuracy or completeness of such information.
b. Prices are subject to change without prior notice. Any promotions, offers, or discounts are valid only for the specified duration and may be subject to additional terms.
3. Orders and Payments
a. By placing an order on our website, you are making an offer to purchase the selected products.
b. We reserve the right to refuse or cancel any order for reasons including (but not limited to) product unavailability, errors in pricing or product details, or suspected fraudulent activity.
c. You agree to provide valid and up-to-date payment information and authorize us to charge the full order amount, including applicable delivery fees and government taxes (if any), to your chosen payment method.
d. Payments are processed securely through trusted third-party payment processors. mertlanka.lk does not store or have direct access to your complete payment details.
4. Shipping and Delivery
a. We deliver physical products across Sri Lanka. Delivery timelines may vary depending on your location and product availability.
b. Delivery timeframes provided are estimates only. Delays may occur due to factors beyond our control, including courier issues, natural disasters, or other unforeseen circumstances.
c. Customers are responsible for providing accurate delivery addresses and contact details. We will not be held liable for failed deliveries due to incorrect information.
5. Returns and Refunds
a. Our Returns and Refund Policy governs the process for returning products and requesting refunds.
b. Products may only be returned under the conditions specified in the Returns and Refund Policy (e.g., defective items, incorrect products delivered).
c. Refunds will be processed according to the original payment method, subject to inspection and approval.
6. Intellectual Property
a. All content and materials on mertlanka.lk, including text, product images, logos, and graphics, are protected by intellectual property rights and remain the property of mertlanka.lk or its licensors.
b. You may not copy, reproduce, distribute, or modify any content from our website without prior written consent.
7. Limitation of Liability
a. In no event shall mertlanka.lk, its owners, employees, or affiliates be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or purchase of our products.
b. We do not provide any express or implied warranties regarding the performance, durability, or suitability of the electronic products sold. Product warranties (if available) will be as provided by the manufacturer or supplier.
8. Amendments and Termination
mertlanka.lk reserves the right to update, amend, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes.
Contact Us
If you have any questions or concerns about this Terms and Conditions Contact Us:
📧 Email: info@mertlanka.lk
📞 Phone: +94 78 139 71 44